Ysgol Gymraeg Casnewydd


Technical support

The most common login error is mistyping.  All passwords are case sensitive.  

Another common error is being unable to login to a downloaded app on a mobile device or computer as permission has not been granted.


If you are still having trouble logging in to your child’s account or for any other

technical issues please contact your class teacher.  

If you need to report any cases of positive coronavirus please email:


[email protected]

[email protected]


Alternatively, a mobile phone will be activated only if schools close:


07395 948344

Tech support edited